2.0.16 of FortressDB is released

We’ve just released version 2.0.16. There are 3 main updates.

Gravity Forms integration

The biggest update is that we have now included integration with Gravity Forms. Gravity is one of the most-used form plugins in the WordPress world. We hope it will enable new users to benefit from FortressDB.

Support tickets directly from the plugin

We want to make it as easy as possible to contact us. We are here to help. With this in mind, we’ve added a new menu item to the FortressDB plugin. From the WordPress admin dashboard, select FortressDB -> Support. This shows the following form.

Submit support tickets directly from FortressDB plugin in WordPress admin

One of the biggest challenges with support is that there are so many different ways to host WordPress. Different hosting companies, or self-hosted, plus any combination of plugins and themes, different versions of WordPress itself or PHP.  WordPress has a handy feature called Site Health.  Tools -> Site Health -> Info.  This provides all of the information described above, plus a few more things.

Site Health is a really useful tool within WordPress

Our support form includes a checkbox, if selected, the site health info will be sent to us as well. This helps us to understand how you use WordPress, and diagnose any bugs. Please note it is opt-in, if you don’t want to send us the information you don’t need to.

Improved error messages

Some of our error messages were a bit vague. This isn’t helpful to anyone, ourselves included. Apologies for that. We’ve now improved the error messages to better describe why something isn’t working.  This is mainly for developers using our APIs directly, most users won’t even notice.